Customer support
Classify enquiries, find answers and draft replies for your team. Cases requiring judgement go to a person.
AI that takes action.
Your team stays in control.
We build agents that retrieve information, draft responses and carry out tasks inside your tools. We start with a specific process and verify its usefulness before expanding.
Control from the start
Limited permissions, action logs and human review where needed. Data location, model provider and usage terms are agreed for each project.
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AI
Human reviewBefore moving on
Documents and knowledge
Search authorised documents, extract data and prepare summaries with references to help review the answer.
Connected operations
Coordinate tasks across applications: update records, prepare reports and flag processes that need intervention.
Sales follow-up
Organise enquiries, prepare follow-ups and keep your CRM updated, with approval for steps that require it.
Understand the work.
We review tasks, tools and available data. We select a use case based on usefulness, effort and risk.
Build and verify.
We connect the agent to authorised tools and test its behaviour with real cases. We define what it can do and when it must ask for help.
Support your team.
We provide usage guidance and train the people supervising it. Together we agree how to measure results and keep it up to date.